Shipping policy

This Shipping Policy explains how JAFARYS LLC ("Jafarys," "we," "us," or "our") processes and delivers orders placed through Jafarys.com.

Shipping Destinations
We currently ship eligible orders to addresses within the United States. International shipping is not currently available.

Shipping Costs
Standard tracked shipping is free for eligible orders within the United States unless otherwise stated at checkout.

Any applicable shipping charge will be clearly displayed before the customer completes the purchase.

Order Processing
Orders are normally processed within 1–2 business days, Monday through Friday, excluding U.S. federal holidays.

Orders placed on weekends or federal holidays begin processing on the next business day.

Delivery Time
After shipment, standard delivery generally takes 3–7 business days.

The estimated total delivery time is generally 4–9 business days from the order date, including processing time.

Delivery estimates may vary due to destination, carrier operations, weather, holidays, or circumstances outside our reasonable control.

Shipping Carriers
Orders may be shipped through established carriers including USPS, UPS, FedEx, or another appropriate carrier selected for the shipment.

Tracking
All shipped orders include tracking when available.

Once an order has shipped, customers receive a shipping confirmation email containing tracking information. Tracking activity may require up to 24–48 hours to appear in the carrier's system.

Multiple Shipments
Orders containing multiple products may occasionally be shipped in separate packages. When this occurs, customers will receive available tracking information for each shipment.

Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate delivery address at checkout.

If you notice an error before your order has shipped, please contact us immediately at info@jafarys.com.

If a shipment is returned because of an incorrect, incomplete, or undeliverable address, our support team will contact you to determine the appropriate next step.

Lost or Delayed Packages
If tracking does not update for an extended period, or if a package has not arrived within the estimated delivery window, please contact info@jafarys.com with your order number.

We will review the shipment records and, where appropriate, initiate an investigation with the carrier.

If tracking shows an order as delivered but you cannot locate it, please check the delivery area and with household members or neighbors, and then contact us promptly so that we can assist with the carrier investigation.

Damaged Shipments
If your product arrives damaged, contact us within 7 days of delivery and provide your order number together with photos of the product and packaging.

We will review the request and provide an appropriate resolution in accordance with our Refund & Returns Policy.

Contact
JAFARYS LLC
7901 4TH ST N STE 35549
ST PETERSBURG, FL 33702
UNITED STATES

Email: info@jafarys.com
Phone: +1 (774) 484-5372
Support Hours: Monday–Friday, 9:00 AM–5:00 PM ET